Shipping and returns

Shipping

Your order will be despatched as promptly as possible.  All orders are sent by courier, and for most of the UK will be delivered within a few days.

You can also collect your order from our shop in York city centre - please make a note in the 'Comments' section of your order.

We currently only deliver within the UK.

 Please note there may be a delivery charge on certain Horn cabinets in outlying areas and Northern Ireland. Please contact us before ordering for full details.

Returns

In the event of a fault with your machine, please contact us and we will take steps to rectify the problem.

Under the Distance Selling Regulations (where there is no direct contact between the supplier and the consumer e.g. mail / phone / internet order - but not retail sales) consumers may return goods within 7 days of receipt for a full refund. Goods returned must be in original packaging, complete, and in a resaleable condition. The cost of returning and appropriately insuring the goods until they are received back by the company must be paid by the consumer. If you wish to return goods under this Directive, please contact us.

Guarantees

Guarantee work is the responsibility of the shop from where you purchased. You are advised to keep the box and packing, just in case.

Acceptance of Order

Clicking on the "Confirm Order" button represents an offer of contract from You only and is not binding until accepted by Us by dispatching the goods to You with a dispatch note issued to You by us. Receipt of an order via this website by Us does not constitute acceptance of an order. We reserve the right to refuse your offer for any reason.

Any errors or omissions in any catalogue, sales literature, price list, dispatch note, invoice or other documentation or any information issued by Us from time to time shall be subject to correction without liability on Our part. You will be responsible for ensuring the accuracy of any order submitted by You, confirming where reasonably requested to do so by Us any telephone orders, and for the giving of such information as is necessary relating to the sale and delivery (as the case may be) to enable us to deliver the goods to the delivery address notified by You.

Disclaimer

All measurements are approximate. Accessories in photographs not included unless stated. The colours and veins of wood finishes are subject to technical alterations and deviations. Colours are only meant as a guide; due to technical limitation, accuracy cannot be guaranteed. E&EO.